This Privacy Policy for A5 Meat Company, LLC describes how information about you is collected, stored and used by us and/or our affiliates (collectively, “A5,” “we,” “us” or “our”) when you access or use our ordering and delivery services (the “Services”) via our website or any other platform linked to this Privacy Policy (collectively, the “Website”) or otherwise interact with us. 

 

By using or accessing our Services or Website in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent to our collection, use, and sharing of your information in the following ways. If you do not consent, you may not use the Services or Website.

 

We are constantly working to improve our Services and Website, so we reserve the right to change or modify this Privacy Policy at any time and in our sole discretion, with or without notice. If we make material changes to this Privacy Policy, we will provide notice through the Website by updating the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy whenever you use or access the Website or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

 

If you use the Website after any changes to the Privacy Policy have been posted, that means you agree to all such changes. Your use of the Website is at all times subject to our Terms of Service, which incorporates this Privacy Policy by reference and is available at https://www.a5meats.com/terms-of-use. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

1.     What does this Privacy Policy Cover?

This Privacy Policy covers our treatment of personally identifiable information (“PII”) that we gather when you are accessing or using our Website. We gather various types of PII from our users, as explained in more detail below, and we use this PII internally in connection with our Website, including to personalize, provide, and improve our services, to contact you and to fulfill your requests for certain products and services, and to analyze how you use the Website. In certain cases, we may also share some PII with third parties, but only as described below.

Children’s Privacy Protection
Our Website are not intended for children or minors under the age of sixteen years and we do not knowingly collect such information without the permission of a parent or guardian. If you believe that a child has submitted PII on or through one of our Website without the consent and supervision of a parent or guardian, please contact us at sales@a5meats.com so we can take appropriate action.

2.     Collection of Information.

2.1.     Information You Provide to Us. We receive and store information you provide to us. For example, we may collect information when you sign up for a subscription, participate in any interactive features of the Website, subscribe to an email list, participate in a survey, contest, promotion or event, order or purchase (either for yourself or for others) products made available through the Website (collectively, the “Products”), communicate with us  directly or via third party social media sites, request customer support or otherwise communicate with us. Certain information may be required to take advantage of some of our features. The types of information we may collect from you include (but are not necessarily limited to):

2.1.1. Account information, such as your name, email address, postal address, phone number, subscription, delivery and dietary preferences and any other information you choose to provide;

2.1.2. Transaction information, such as information about the Products you purchase, shipping and delivery information and information related to returns, refunds and cancellations. We may also collect and store limited payment information from you, such as payment card type and expiration date and the last four digits of your payment card number; however, we do not collect or store full payment card numbers and all transactions are processed by third party payment processors;

2.1.3. Information about others, such as the names and email addresses of gift recipients when you purchase gifts through the Website or invite friends or family to try the Website or Products; and

2.1.4. Other information you choose to provide, such as when you participate in a survey, contest, promotion or interactive area of the Website or when you request customer support.

2.2.     Information We Collect Automatically. When you access or use the Website, the types of information we may automatically collect about you include:

2.2.1. Log Information: When you visit the Website, our servers automatically record certain log file information, such as your Internet Protocol (“IP”) address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Website;

2.2.2. Mobile Device Information: We may collect information about the mobile device you use to access or use the Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information; and

2.2.3. Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various tracking technologies, including cookies and web beacons, to collect information about you when you interact with our Website, including information about your browsing and purchasing behavior. Cookies are small data files stored on your hard drive or in device memory that help us improve the Website and your experience, see which areas and features of the Website are popular, and count visits. Web beacons are electronic images that may be used on the Website or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.

2.3.     Information We Collect From Other Sources. We may also obtain information about you from other sources and combine that with information we collect through the Website. For example, we may collect information about you when you post content to our pages or feeds on third party social media sites.

3.     Use of Information. We may use information about you for various purposes, including to:

3.1.     Provide, maintain and improve the Website and Products;

3.2.     Send you related information, including confirmations, updates, security alerts and support and administrative messages;

3.3.     Respond to your comments, questions and requests and provide customer service;

3.4.     Communicate with you about the Website, Products, services, offers, surveys, events and other news and information we think may be of interest to you;

3.5.     Monitor and analyze trends, usage and activities in connection with the Website;

3.6.     Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of A5 and others;

3.7.     Personalize and improve the Website and provide advertisements, content and features that match your profile or interests;

3.8.     Link or combine with information we get from others to help understand your needs and provide you with a better experience; and

3.9.     Carry out any other purpose for which the information was collected.

Note: A5 is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Website or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S.

4.     Sharing of Information. We may share information about you as follows or as otherwise described in this Privacy Policy:

4.1.     With vendors, shipping partners, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;

4.2.     From time to time, we may share your information with selected third parties (other than our vendors) for their own marketing purposes. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in” as required by applicable law.

4.3.     When you interact with us on third party social media sites, certain information that you provide may be displayed publicly, such as your name, photos and other information you choose to provide;

4.4.     In response to a request for information if we reasonably believe disclosure is in accordance with, or required by, any applicable law, rule, regulation or legal process;

4.5.     If we believe your actions are inconsistent with our Terms of Service or other policies, or to protect the rights, property or safety of A5 or others;

4.6.     Your information may be transferred to a successor organization if, for example, we transfer the ownership or operation of the Website to another organization, if we merge with or are acquired by another organization, or if we liquidate our assets; your information may also be transferred to a third party in connection with negotiations related to a merger, acquisition, or liquidation;

4.7.     Between and among A5 and any current or future parent, subsidiary and/or affiliated company;

4.8.     With your consent or at your direction; and

4.9.     We also may share aggregated, anonymized, or de-identified information, which cannot reasonably be used to identify you.

5.     Social Sharing Features.

Our Website may offer social sharing features and other integrated tools, such as the Facebook, Twitter and Pinterest buttons (e.g., “Like,” “Tweet” and “Pin It”), which let you share actions you take on the Website with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

6.     Advertising and Analytics Services Provided by Others Interest-Based Ads.

In addition to the cookies we deliver to your computer or mobile device through our Website, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Website. Other third parties may deliver cookies to your computer for the purpose of tracking your online behaviors across nonaffiliated websites and delivering targeted advertisements either on our Website or on other websites. You have choices about the collection of information by third parties on our Website. For example, if you do not want information about your visit to our Website sent to Google Analytics, you may follow the link in the section labeled “Your Choices,” below. Please note that the Add-on does not prevent information from being sent to us.

In addition, if you would like to opt out of having participating entities track your online behavior for advertising purposes when you are browsing our Website, you can follow the link provided in the section labeled “Your Choices,” below. You will be directed to an industry-developed website that allows you to choose whether each listed entity may collect and use data for interest-based advertising purposes. It may be that some of the third parties that collect interest-based information on our Website do not participate in the Website Opt Out, in which case the best way to avoid third party tracking of your online behaviors may be through your browser settings and deletion of cookies.

Please note that the Website Opt Out is device specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices, you must take the steps outlined above from each device.

7.     Customized Ad Campaigns.

We may also work with third party social media sites, such as Facebook, to serve ads to you as part of a customized campaign, unless you notify us that you prefer not to have information about you used in this way.

8.     Affiliated Businesses.

In certain situations, businesses or third-party websites we are affiliated with may sell or provide products or services to you through or in connection with the Website (either alone or jointly with us). We will share your information with that affiliated business only to the extent it is related to such transaction or service. We have no control over the policies and practices of third party websites or businesses, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.

9.     Security.

 

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to or from us over the Internet. Email sent to or from the Website may not be secure, and you should therefore take special care in deciding what information you send to us via email. Additionally, unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information.

 

10.  Your Choices. You may opt not to disclose certain information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

 

10.1.   Account Information. You may add, update, correct or modify account information by emailing us at sales@a5meats.com. The information you can view, update, and delete may change as the Website changes. When you update information, however, we may maintain a copy of the unrevised information in our records.

 

10.2.   Cookies. You can set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website.

 

10.3.   California Consumer Privacy Act. If you are a California resident, please see the additional privacy disclosures below

 

11.  Contact Us. If you have any questions about this Privacy Policy, please contact us at sales@a5meats.com and we will try to resolve your concerns.

 

CCPA Policy

 

This policy (our “CCPA Policy”) is intended for California residents and supplements our primary privacy policy (found at https://www.a5meats.com/privacy-policy. A5 Meat Company, LLC (“A5,” “we,” “us,” or “our”) has adopted this CCPA Policy in accordance with the notice requirements under the California Consumer Privacy Act of 2018, as amended (“CCPA”), and any terms defined in the CCPA have the same meaning when used in this California Privacy Policy. This CCPA Policy applies only to information collected through https://www.a5meats.com and information collected through other channels, such as over the phone.

 

Definitions Specific to this Policy

 

The CCPA includes definitions for terms specific to this California Privacy Policy that do not apply to our primary privacy policy, including the following terms:

 

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include publicly available information obtained from government records; deidentified or aggregated consumer information that can not be reconstructed to identify you; any information covered under the Gramm-Leach-Bliley Act or the California Financial Information Privacy Act, activities covered by the Fair Credit Reporting Act, or protected health information as defined under the Health Insurance Portability and Accountability Act.

 

“Sale” or “sell” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s Personal Information by the business to another business or a third party for monetary or other valuable consideration.

 

“Service Provider” means a sole proprietorship, partnership, limited liability company, corporation, association, or other legal entity that is organized or operated for the profit or financial benefit of its shareholders or other owners, that processes information on behalf of a business and to which the business discloses a consumer’s Personal Information for a business purpose pursuant to a written contract.

 

“Third Party” means a person or entity who is not a business that collects Personal Information from consumers, as defined in the CCPA, and to whom the business discloses a consumer’s Personal Information for a business purpose pursuant to a written contract.

 

The Personal Information We Collect and Disclose

 

The list below includes categories of Personal Information we collect or may collect; examples of the type of Personal Information in each category; the sources from which each category of Personal Information is collected; the business purpose(s) for which that category of Personal Information is collected; and third parties with whom that category of Personal Information is shared. We disclose certain Personal Information to third parties for a business purpose. We also sell certain Personal Information to third parties. We do not sell the Personal Information of minors under 16 years old without affirmative authorization. This information covers the past 12 months.

 

 

 

Personal Information Categories:

 

• Type of Information: Customer-specific Identifiers (e.g. name, address, telephone number, email address, online identifiers, IP address from unique devices).
  • Where we collect from: We may collect this information from: you directly, marketing agencies (via cookies, IP addresses, etc.), shipping partners and fulfillment partners.
  • Why we collect this: To provide customer support, credit card processing, digital marketing, social media advertising, shipping, and order fulfillment.
  • Third parties we may share this with: Data analytics firms, digital marketing companies, carrier and shipping partners, email list service providers, customer service providers and payment providers.

 

• Type of Information: Financial Information (e.g. credit card numbers, debit card numbers, similar/related financial information).
  • Where we collect from: We may collect this information from: you directly, business partners with such information (e.g. PayPal, etc.), and credit reporting agencies.
  • Why we collect this: To complete payment transactions (with customers directly or with partners) and to process returns.
  • Third parties we may share this with: Payment processors; carrier and shipping partners, and customer service providers.

 

• Type of Information: “Protected Class” Data per California or Federal Law (e.g. race, ancestry, national origin, age, marital status, sexual orientation, medical conditions, disabilities, genetics, veteran or military status).
  • Where we collect from: We may collect this information from: you directly, credit reporting agencies, and social media companies.
  • Why we collect this: To provide customer support and relevant digital marketing.
  • Third parties we may share this with: Data analytics firms, digital marketing companies, customer service providers and payment providers.

 

• Type of Information: Purchase History (e.g. purchasing or consuming histories or tendencies).
  • Where we collect from: We may collect this information from: you directly, credit reporting agencies, and social media companies.
  • Why we collect this: To improve customer service, experience management, and digital marketing.
  • Third parties we may share this with: Data analytics firms, digital marketing companies, customer service providers, payment providers, carrier and shipping partners, and customer service providers.

 

• Type of Information: Internet Activity (e.g. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding interaction with an Internet Web site, application, or advertisement).
  • Where we collect from: We may collect this information from: you directly, credit reporting agencies, and social media companies.
  • Why we collect this: To improve customer service, experience management, and digital marketing.
  • Third parties we may share this with: Data analytics firms, digital marketing companies, social media and email providers.

 

We will not collect a category of Personal Information not listed above, or use any Personal Information collected in any of the above categories for a business purpose not listed above, without first updating our policies.

 

You have the right to request certain information regarding the Personal Information we have collected about you in the preceding 12 months. You may make such a request up to twice in a 12-month span. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements.

 

If you would like to request (1) the categories of Personal Information collected about you; (2) the categories of sources providing that Personal Information; (3) the categories of third parties with whom we have shared that Personal Information; or (4) the business purpose for collecting that Personal Information, please use the “Contact Us” information provided on our website.

 

Verification Process

 

In order to protect your information, we will confirm a requestor’s identity before responding to any request. We will ask a few questions in order to confirm your identity. To complete the verification process you must correctly answer one or more questions to confirm identity. If you do not receive a follow up email please contact us. Otherwise, we will acknowledge your request and contact you later with our full response.

 

Any information we gather through this process will only be used for consumer verification, security procedures, or fraud-prevention. We will delete any verification information as soon as practical after processing your request, unless required by law.

 

Non-Discrimination; Financial Incentives

 

We will not discriminate against you if you exercise any of the rights provided by the CCPA set forth in this California Privacy Policy. Please note that a legitimate denial of a request for information, deletion, or to opt-out is not discriminatory, nor is charging a fee for excessive or repetitive consumer requests as permitted by the CCPA.

 

Deletion of Your Personal Information

 

You have the right to request that we delete certain Personal Information that we have collected. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements. We will notify you following submission of your request if this is the case.

 

Personal Information of Minors

 

Our website and platform are not intended for children or minors under the age of sixteen (16) years. Accordingly, we do not knowingly store information from minors under the age of sixteen years. If you believe that a child has submitted Personal Information to Us, please contact us.

 

 

Right to Opt-Out and Opt-In

 

You have the right to request that we do not sell Personal Information that we have collected. If you exercise that right, please note that pursuant to the CCPA we may have to subsequently inform you that you need to opt-in if the sale of your Personal Information is required to complete a transaction you have initiated. If opting-in is required, we will provide you with the necessary instructions.

 

If you would like to request that we do not sell your Personal Information pursuant to the requirements of the CCPA, please contact us.

 

You may submit a request to opt-out by emailing sales@a5meats.com

 

You also have the right to opt in to the sale of your Personal Information after you have opted out. If you would like to opt-in to the sale of your Personal Information, contact us by emailing sales@a5meats.com.

 

Additional Information

 

If you would like additional information regarding our California Privacy Policy, please contact us at sales@a5meats.com

 

Changes to Our California Privacy Policy

 

We reserve the right to amend this CCPA Policy at our discretion and at any time. When we make changes to this Policy, we will post a notice on our website with the effective date.